Terms and Conditions

Welcome to POSHAKZILLA (SMC-PRIVATE) LIMITED– your trusted fashion and lifestyle shopping destination in Pakistan. These Terms and Conditions (“Terms”) govern your use of our website [www.poshakzilla.com] and related services provided by PoshakZilla (“we”, “us”, “our”).If you do not agree, please do not use the website.

1. About Us

PoshakZilla is a Pakistan-based online shopping platform offering apparel, footwear, accessories and lifestyle products. We aim to deliver quality products with convenience, safety, and speed.

3. Products and Availability

• All items listed are subject to stock availability.
• We reserve the right to limit or cancel orders and update product information (including price and descriptions) at any time without notice.
• Product images are for illustrative purposes. Actual product may vary slightly in color or design.

4. Prices and Payments

• We accept payments via Cash on Delivery (COD), Bank Transfer, and Digital Wallets (e.g., Easypaisa, JazzCash).
• By placing an order, you confirm that the payment information you provide is accurate and lawful.

5. Order Processing and Shipping

• We deliver across Pakistan using trusted courier partners.
• Orders are usually processed within 1–3 business days. Estimated delivery time is 3–7 working days depending on your location.
• Delivery charges will be indicated at checkout.
• We are not responsible for delivery delays due to courier issues, natural events, or incorrect address details.

6. Returns and Exchange Policy

• You may request an exchange or return within 7 days of delivery for eligible items.
• Items must be unused, in original packaging, and include all tags.
• The following items are non-returnable:
  • Undergarments
  • Customized or sale items
  • Items damaged due to misuse
• To initiate a return or exchange, please contact our support team at info@poshakzilla.com with your order details.

7. User Accounts

• Creating an account allows easier order tracking and access to promotions.
• You are responsible for maintaining the confidentiality of your account credentials.
• We reserve the right to suspend or terminate accounts found in violation of our Terms.

8. Privacy Policy

By using the site, you consent to our collection and use of information as described in the link below

9. Intellectual Property

• All content on the website, including logos, images, product descriptions, and graphics, is owned or licensed by POSHAKZILLA (SMC-PRIVATE) LIMITED.
• Unauthorized use or reproduction of content is strictly prohibited.

10. Limitation of Liability

• PoshakZilla is not liable for any indirect, incidental, or consequential damages resulting from your use of the website or purchased products.
• We are not responsible for losses due to unauthorized access to your account.

11. Third-Party Links

Our site may contain links to external websites. We are not responsible for the content, policies, or practices of those websites.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Pakistan. Also Products are developed and manufactured by third parties, and we have no responsibility or liability for any aspect of Products except the Poshakzilla Services (if any) without limiting the Disclaimer of Warranties and Limitation of Liability terms in the Poshakzilla terms and conditions  unless otherwise required by applicable law, in no event will our or our licensors’ aggregate liability with respect to any claim arising from or related to this Agreement or your use of the Poshakzilla services exceed Ten dollars ($10.00).

13. Changes to Terms

We reserve the right to update or modify these Terms at any time.

14. Contact Us

If you have questions or concerns, feel free to contact us:

Email: info@poshakzilla.com